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Jacks Outdoor Wear
12 George, Street, Saffron Walden, Essex, CB10 1EQ United Kingdom
Phone: 01799 521197
VAT No: 926620034
2-4 North Street, Great Dunmow, Essex CM6 1BA, United Kingdom
VAT Number 102191033
|Making A Purchase
How to Order
All orders can be placed online through the Website. Please do not e-mail your card details. No responsibility can be taken for the security of your details if given this way. All orders subject to availability.
Acceptance of Order
No order placed by you shall be deemed to be accepted by Jacks until a written acknowledgement of your order is issued by Jacks or (if earlier) Jacks delivers the goods to you.
Method of Payment
Payment is accepted through PayPal. Please note, however, that you do not need to have a paypal account in order to make a payment. All major credit and debit cards are accepted through this payment method. If you wish to pay in any other way please contact us directly and we will aim to provide a solution.
If any item you have chosen is unavailable you shall be contacted via your e-mail address or by post.
Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods.
The price you pay is the price displayed on this website at the time we receive your order apart from following exception:
While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Please note that the colours of the Goods are as accurate as the Website allows, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
|Shipping And Handling
Delivery is to the UK mainland only. Please phone us if you require items to be posted elsewhere in the world and we will inform you of delivery charges where possible.
We aim to dispatch goods in stock as quickly as possible, however if you require the goods quickly please choose our urgent delivery option. Please note that for urgent delivery orders must be received before 1pm GMT.
The maximum period of delivery would be within 14 days, unless specifically agreed with you the customer. We undertake to inform you of any subsequent change to the delivery time.
We are unable to deliver to PO Boxes, so any delivery to such an address will not be able to be processed.
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee All of our products are covered by the manufacturers guarantee (where applicable).|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes