Welcome to our testimonials pageWe're not normally ones to blow our own trumpet but when someone else is doing the talking, and it's all good, where's the harm?
The following, who we must quickly point out are not family or friends of the owners Darren and Jude, were kind enough to let us know what they really thought of the products and services offered by Jacks, and to say we're chuffed is an understatement!
But, in true Academy Awards' style, these kind words are not just for Darren and Jude. They are for all the staff in our Saffron Walden and Great Dunmow shops, our suppliers for keeping their promises on delivery and the Royal Mail for getting the parcels to their destinations on time. We thank you all, every single one you, thank you, thank you, thank you...
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''You went the extra yard and it was really appreciated, thank you'' Anthony
"...just to say it was a pleasure to visit your store on Sat in Dunmow we are both pleased with our purchase/s your expert advice was also much appreciated" Kevin
"Hi - Have just received my order and am writing to express my appreciation of your speedy service. I have been searching for these sandals in my local area and was in dispair of finding them. You can be sure I will be ordering a couple more pairs at the end of the month! Regards Rowena
"...As for feedback on the ski-ing gear, it has proved fantastic. We'll be back in soon to stock up on those lip balms on clips as they really were good, don't really smell of anything much but did the job to avoid chapped lips up some of the more windy mountains. " See you soon Sarah & Steve
"What a brilliant shop. Got all my Duke of Edinburgh kit from here and I got a 10% discount." Ryan
"We so pleased with our latest Hunters all ready for V festival! and got sorted in Saffron Walden what a treat" Maria
"Thanks so much. I received my Sorel winter boots this morning (& wore them til I had to take them off!). They fit perfectly, you did a great job of describing the fitting over the phone and sending them to me swiftly. So much better dealing with a friendly family business rather than a huge internet company that got my order wrong 3 times in a row! I've learnt my lesson." Thanks, Clare |